Answer on purchased webcam session

GooFanatic
GooFanatic Pro Posts: 15
edited December 2015 in Booking Webcams with Ken Tamplin
Hei,

just wondered why I don't get a reply mail from the support.
I've purchased 1h with Ken 3 weeks ago and got a reply to fulfill a document about how my singing is going, a time schedule etc.
And now I'm waiting for any reaction ...
I've sent them another mail and asked if there were any problems, but though they didn't reply unfortunately.
Maybe you can tell me if it's normal ? Just can't wait for my lesson . :p

Regards
GooFanatic
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  • Ken Tamplin
    Ken Tamplin Administrator, Moderator Posts: 446
    Hi GooFanatic. Can you contact my assistant Lynette at ktvahelp@gmail.com asap. It been a bit of a crazy Christmas. You can also call us at (949) 650-6229. Can you also supply your purchase receipt when contacting us so Lynette can find you in our system? She will take care of you asap :-) Thanks for contacting us. -Ken
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  • GooFanatic
    GooFanatic Pro Posts: 15
    Thanks a lot, Ken ! :)

    Lynette immediately sent me a mail, so everything's perfect now!
    Looking forward to the lesson!

    Best regards
    GooFanatic
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  • highmtn
    highmtn Administrator, Moderator, Enrolled, Pro, 3.0 Streaming Posts: 15,048
    Rock On, GooFanatic!
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