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i changed my username and now i am a member instead of an enrolled student - what can i do, please?

hi everybody - james from seville

Answers

  • highmtnhighmtn Administrator, Moderator, Enrolled, Pro Posts: 14,937

    James,

    Please paste a copy of your KTVA purchase receipt email into a new email, and explain what happened; send that email to [email protected] 

    Please put "Forum Status from Member to Enrolled" in the header/title of the email.

    They can get you fixed up.

    Bob

  • NigelNigel Administrator Posts: 138
    Hi James,

    I updated your forum status.

    Whenever you change your username or email address, the system will revert your status back to "member" - this is nothing personal, it is the forum's way of combatting spam.  We get a LOT of spammers trying to join the forum.

    Cheers!
    Nigel
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