Just bought the downloadable version, but didnt type any emailaddress
Lantanovic
Pro Posts: 0
in Welcome
Yeah, the title says it all. I didnt type in more than my credit card-information and bought the lessons. But then I realized that I didnt got any link to download the material from that I expected to get, so yeah... The money has been drawn from my account but I have no lessons. Can you please help me? I have the transaction ID and such
Best Answer
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highmtn Administrator, Moderator, Enrolled, Pro, 3.0 Streaming Posts: 15,384
Please copy and paste into an email everything you can that substantiates your purchase, plus any information you may have needed to input that was left out. Please include a telephone number, as well as the email address you want used for your account, just in case somebody needs to contact you directly.
Send that email to ktvahelp@gmail.com
They will take care of you.
Bob
Answers
I will forward your message to KTVA. Often it turns out that the purchaser's own "spam filter" has placed the links into their junk mail folder.
You will be hearing back from KTVA soon.
Thanks for letting me know.
Bob
KTVA is still waiting to hear from you regarding your correct email address.
Thanks.
Bob
I bought today the "Pro Bundle Download PLUS Weekend Warrior Download! $239!!!" as in Complete course + Pro packs + weekend warrior, but there is no download link at all. The homepage doesn't even include a download menu, and the forum is just a forum, doesn't include the paid stuff. Where can I download the stuff? I already sent an email with the receipt for payment.
Thank you in advance.
Best regards,
Gabriel Cornea,
Copenhagen, Denmark.
You have been upgraded to Pro in the forums. I will forward your message above to KTVA. You sent your message very early in the morning (USA Pacific Coast Time), so you may have already received your links by this time.
At any rate, if you haven't received your links yet, you will get them soon.
All the Best!
Bob
Bob