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How can I change my account e-mail?

TudorTudor Pro Posts: 8
edited November 2013 in The Singer's Lobby
I wrote another e-mail when paying for the bundle, and it is not the e-mail adress I want to have for my account. I thought it's only required for the payment, and it's not my adress, it's whose paid for the bundle.
Thanks a lot!
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  • highmtnhighmtn Administrator, Moderator, Enrolled, Pro, 3.0 Streaming Posts: 15,031
    edited November 2013

    Please send an email to ktvahelp@gmail.com and explain your situation.

    It's helpful if you paste into your email a copy of your purchase receipt.

     

    Bob

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  • TudorTudor Pro Posts: 8
    edited November 2013
    There is another thing... Before I bought the bundle I made another account in which I used the e-mail adress I'm talking about? How can I delete that account? I thought I could turn that account into a pro account if I bought the bundle.
    Thanks again. I'm really sorry for the incovenience.
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  • highmtnhighmtn Administrator, Moderator, Enrolled, Pro, 3.0 Streaming Posts: 15,031

    @Thom,

     

    If you send me a message in my inbox, you can tell me the username and email of the account you want deleted.

    Bob

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