KTVA forum ''roles''

[Deleted User]

Hey,

I have bought volume 1 and 2, but my ''role'' on this forum is member. I thought that THIS was the whole forum, but a couple of days ago I figured out that I can see way more on this forum!! I have sent a decent email to the ktvahelp@gmail.com, but they didn't answer me back. 
I understand this, because they can't respond back in one day, but I'm waiting for a answer for almost a week. Maybe they didn't saw my email  or something haha. 

I hope someone can help me out with this. 

Friendly regards,

Michael.

highmtn

Hey, Michael! Thanks for reporting your situation.

I'm pretty sure that help will be on the way soon. 

 

The KTVA Krew has been in Holiday mode for a short while, taking a well-deserved break!

I think you will soon be enjoying more content, including videos and webinar recordings before you know it!

 

I'll send up some smoke signals!!

 

Thanks!

 

Bob

[Deleted User]

Hey Bob, 

That's what I expected, I'll be patient.Because I know that everyone deserves a break! 
Thanks for the effort Bob.

Michael.

Ken Tamplin

Hi Michael,

Have you purchased volume 3?

Lynette does not see that in our records and she had e-mailed this to you (I see the thread).

Pro upgrades are for people who have all 3 volumes.

One of the reasons for this is people actually doing volume 3 have much different questions than people doing volumes one and 2.

Another reason is most of volume 3 info is available in the volume 3 forums. This is not free for people doing volumes 1 and 2.

Does this make sense?

-Ken

[Deleted User]

Hey Ken, 

This makes sense, I only purchased volumes 1 and 2. If my role isn't pro as you mentioned, I am still ''enrolled'' right? I'm now just a member. The reason I ask this is because I can't watch webinars and you mentioned on Youtube KTVA students can watch webinars, so I was kinda curious about that :P.

I didn't got any email back from ktvahelp@gmail.com, strange!! I don't want to make too much of a big deal out of this, I'm just wondering. 
I hope you can change my role on this forum to enrolled. So I can watch webinars and benefit from those too.

Thank you for the fast and polite answer, I guess Bob did spoke the truth when he said he would sent some smoke signals haha .

Greetings,

Michael.

Ken Tamplin

Hi Michael,

E-Mail Lynette directly at Lynette.KTVA@Gmail.com with this thread.

She may have thought you were looking for pro forum access.

You can also call her directly at (949) 650-6229 and she can help you over the phone to expedite this.

We definitely want you in the forums getting good info and rockin'!  :-)

-KT

[Deleted User]

Thanks, I'll send her an email. 

Michael.