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HELP !

ichillingichilling Pro Posts: 4
in GENERAL SINGING - Ken Tamplin Vocal Academy Forum
Hi, I just payed for the how to sing bundle pro SALE as download. I got a payment receipt etc.. 

So here's my question: Where can I download this? 

I'm literally really scared, that I made something wrong, because 229 Dollars is a lot for me !!! 


-Tara
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  • rcrosierrcrosier Pro Posts: 275
    @ichilling:  Tara,

    You'll get an email with all the information in it.  Give them a bit to process it, and you'll be fine.
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  • ichillingichilling Pro Posts: 4
    @rcrosier  thank you for the quick answer, I appreciate that. I feel way better now. :-) 

    Do you know how long it takes? 
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  • rcrosierrcrosier Pro Posts: 275
    @ichilling:

    I'd expect something within several hours... I can't recall how quickly I got mine.  They are in the Hawaii time zone, so it's really early in the AM there right now...  5 hours behind me, and it's 11:55am here...
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  • ichillingichilling Pro Posts: 4
    Oh, okay.. It's 6pm over here, I live in Switzerland..
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  • rcrosierrcrosier Pro Posts: 275
    You guys are literally almost "a world apart"...  I only know they are in that time zone because I recently made a purchase from them and was told what zone by them...  :)
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  • highmtnhighmtn Administrator, Moderator, Enrolled, Pro, 3.0 Streaming Posts: 15,047

    @ichilling,

    Have you looked in your "Junk email" folder?

    Your email system may be taking the download link emails and putting them in your junk mail folder.  I would look there.  You may already have your links.  They come in an email.  It may be from "hightail" or "new game media".

    Bob

     

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  • Ken TamplinKen Tamplin Administrator, Moderator Posts: 446
    edited March 2015
    Hi Tara,

    The links would have been sent to the e-mail address you supplied during billing (not the form you filled out the the e-mail during billing).

    I asked my assistant Lynette and she found your links were sent 7 hours ago to tara.walker98@hotmail.com 

    Do you have access to this account?  Do you have a different e-mail address you would like to have it sent to?
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  • Ken TamplinKen Tamplin Administrator, Moderator Posts: 446
    If you are continuing to have trouble, please contact my assistant Lynette at ktvahelp@gmail.com
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